"merchant is restricted" issue (new user to PayPal)

aigermt
New Community Member

Hi! I am new to PayPal and I needed to send invoice to my customer, but there appears "merchant is restricted. please contact paypal customer support" issue. Can you help me, please

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@aigermt 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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