my bank statement was rejected even though all the information are correct I double checked

Svgeer
Contributor
Contributor

i submitted my bank statement and it got rejected. All the information needed is there.

 

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PayPal_Joy
Moderator
Moderator

Hi @Svgeer,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that information you provided has been rejected. I understand how concerning this would be. Please review the email carefully and submit exactly what we are requesting. Please be sure that you submit full documents that show all four corners that are legible and include your name and address as registered with PayPal.

 

You can view information on what documents you can provide and what should be on the documents by visiting the Help Center article here.

 

I hope this helps!


Joy
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PayPal_Joy
Moderator
Moderator

Hi @Svgeer,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that information you provided has been rejected. I understand how concerning this would be. Please review the email carefully and submit exactly what we are requesting. Please be sure that you submit full documents that show all four corners that are legible and include your name and address as registered with PayPal.

 

You can view information on what documents you can provide and what should be on the documents by visiting the Help Center article here.

 

I hope this helps!


Joy
If you have found any post within the Community to be helpful, please leave a Kudos or Accept it as a Solution.
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Svgeer
Contributor
Contributor
Thank you very much I was able to get the correct documen, it has now been accepted
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