how i can solve account limitation issue

AFROZAKHATOON
New Community Member

dear sir/madam i have an issue with my account. When i created my account got instantly blocked i provide all information correct.  when i created my paypal account requested me to share document id for verification. my account still limited why. i have shared my original docs with paypal. but my account showing limited. why. i request please suggest me about that what should i do. i am a real person. i have recieved message from paypal saying we ca'nt offer our service to you. After a review, we decided to permanently limit your account as we found potential risk associated with it. but there is no risk i am a real person i can show my another national id provided by indian goverment. thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@AFROZAKHATOON 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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