You can't use PayPal anymore ?

Driver-GT
Contributor
Contributor

Hello so i was just getting started setting up my account,i clicked resolution center then followed the instructions by uploading my national ID photo as was asked then i was told to wait for review,and after a little bit i once again clicked resolution center but now it says : You can't use PayPal anymore.

I'm not sure what i did wrong,any help would be appreciated thank you.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Driver-GT 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.

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5 REPLIES 5
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Driver-GT 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Driver-GT
Contributor
Contributor

ok contacting twitter support right now thank you for the suggestion.

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AK_UA
Contributor
Contributor
Hi @Driver-GT I am wondering if you have ever been able to resolve your issue? I have the same thing. If so, how did you manage to do it? Thanks a lot in advance!
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Driver-GT
Contributor
Contributor

Yes, by contacting twitter support,i provided my accounts info and they were able to fix it from their end,it only took a couple days and now i can use my account normally, you should try sending a message to paypal support twitter account,they were very nice and helped me fix my problem.

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AK_UA
Contributor
Contributor
Thanks a lot! 👍
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