Why can I not use PayPal anymore

[Nellymohrr]

What irregularities have stopped me from using PayPal? I dont understand

[kevindman]

Followed up my account limitations cause the balance on my account was held for 180 days however, its been a year and yet they haven't informed me to transfer on my bank account. I know that this is a small amount but its ours. They sent me a resolution however that can be found in their FAQs which I already did. I did follow the steps however, it seems rejected. Please see attached image. I just need the funds on my account although I know that this is a small amount but it is our right that the money is ours. Paypal may do everything on my paypal account but I just need the remaining funds on my account 😞

[kernowlass]

@Nellymohrr 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.