We decided to permanently limit your account

Temp20230315C
Contributor
Contributor

After a review, we decided to permanently limit your account as we found potential risk associated with it. You'll not be able to conduct any further business using PayPal.

I received this message in shock. I was just doing my regular transactions with my old clients and they suddenly banned me for unknown reasons. 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230315C 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US

If none of those then...

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230315C
Contributor
Contributor

Thanks, but I'm sure I did not do any of those.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230315C 

 

Did you get to the second half of my above post?

You know under the bit that says.............

if none of those then.............. 


Advice is voluntary.
Kudos / Solution appreciated.
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