Transactions sending and receiving

2taylor
Contributor
Contributor

A friend had used my checking account to receive unemployment funds because for some reason does not accept their bank methods. So I used Paypal to help him or her receive it. Now my account is permanently limited. What exactly did I do wrong?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@2taylor 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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2taylor
Contributor
Contributor

Thank You! My account was restored.

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