Hi there! My name is Aleksei, I'm refugee from Ukraine. Me and my family just arrived Canada under the CUAET program. I've created a new Canadian account and tried to confirm my identity. After that, my account has been suspended with no explanation. My balance was 0, so no worries, but I need PayPal account to feel more comfortable in Canada and be able to pay via PayPal, receive funds, etc. Help me, please, to re-activate and confirm my account.
You need to contact customer services to resolve any limitation or account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
