Can’t verify due to PayPal saying ‘page not valid”

Wsweatland
Contributor
Contributor
Account has limitations, finished first 2 verification methods and need to finish the last one witch is asking me to confirm my identity…once I click it it goes to error saying “page not found” plz help I need to transfer money to my bank to pay my bills! I am unable to get ahold of customer service at this time and need my money.
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1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hi @Wsweatland, 

Thanks for taking the time to post within our PayPal Community. 

I am sorry you are experiencing a PayPal limitation and I know how frustrating this is. Please attempt to resolve this action from our desktop PayPal website, for our mobile site and app may not provide full functionality. I also suggest doing this from a fresh session after clearing your cache/cookies or browsing history. Should the issue persist, please reach out to our Customer Support for assistance. You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

Thank you! 
 

- Ashley


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