Can't Collect Funds after 2 Years of Waiting (Limited Account)

chiltonn
Contributor
Contributor

Hello, my account was limited on 11/16/20 and I am back to collect the money left in my account. When I click 'Collect Money' I get an error message that says "Sorry, something's not right. Please try again later." I am using my PC browser, and am a business account that was limited awhile ago. (Was sent an email saying they will tell me how to collect funds after 6 months, never got it.)

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@chiltonn 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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