Account is still limited even though i sent the required documents.
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Hello i really need help with this.
On the 12th i woke up and tried to make a transaction but it said "Your account is limited. Please check your PayPal Account Overview page for information on how to resolve this problem." i checked my email and it said "You can't send or transfer money from your PayPal account"
it said
"To comply with applicable laws, we need to collect certain information from you to help make the PayPal community as secure as possible. Until we receive it, you can't send or withdraw funds from your account."
Just log in to www.paypal.com and follow the instructions in your account notifications |
there was no notification so i just uploaded my proof of identity and address.
after a few days i tried to make a transaction again
even though i uploaded the required files it says im limited.
there is nothing in the resolution centre and there is no notification that the emails are talking about.
Any help is really appreciated
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You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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