AUP policy voliations and permanatly limited accounts are a band-aid not a solution.

Andrew778
Contributor
Contributor

My account was limited in 2013 due to a mistake I made using Paypal's card reader service that I was unaware of at the time. I was given no warning just a ban for violation of the Acceptable Use Policy (AUP) and no pathway to recovery my account in any way shape or form. I doubt Paypal will change this decision,  but I thought I would make a post here to see what others think of this very unforgiving process. I believe Paypal could potentially reduce fraud by promoting vested interest in user acccounts and educating sellers in the process. Copyright strikes on Youtube for instance inform the owner of a channel to know they did something wrong, why doesn't paypal employ something that provides a simmilar form of feedback for users again many probably made a honest mistake. Suspensions, warnings are the forms of feedback that promote compliance for users to be better sellers and buyers on the platform. 

For a company that holds enourmous financial information about it's users, one would think they should take action to promote vested interest and recovery of "permanantly" limited accounts by providing a path to redemption and understanding for those that seek it. 

I'm sure i"ll get a response for this saying I should go to the resolution center and/or call to be told the same thing. 

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