Please enable REFUND permission for my sandbox client id.

DarrenDev
Contributor
Contributor

I want to use REFUND v2 api for my sandbox app. But i'm getting this message: Authorization failed due to insufficient permissions.", debug_id: "f80a7d8a51d22".

 

My client id is

ATN_nGQHfnlXIOyhUZXPQdPjZeVBLAM_lY6LnFyW4FWX95LvWW6pply_MhcAbcsmviHvzibrCr7S2pVN

 

Could you please enable the REFUND function for me? Thanks in advance.

 

[
{
"issue": "PERMISSION_DENIED",
"field": "capture_id",
"value": "6GY92019AU0554730",
"description": "You do not have permission to access or perform operations on this resource.",
"location": "path"
}
]

 

 

 

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MTS_Jennifer
Moderator
Moderator

Hello @DarrenDev ,

Thank you for posting to the PayPal Community.

We have enabled refunds for your Sandbox App, please let us know if you run into any issues with refunding payments.

Thank you,

Jennifer

MTS

PayPal

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3 REPLIES 3
Solved

MTS_Jennifer
Moderator
Moderator

Hello @DarrenDev ,

Thank you for posting to the PayPal Community.

We have enabled refunds for your Sandbox App, please let us know if you run into any issues with refunding payments.

Thank you,

Jennifer

MTS

PayPal

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DarrenDev
Contributor
Contributor

I want to use REFUND v2 api for my sandbox app. But i'm getting this message:

message: Authorization failed due to insufficient permissions, debug_id: 75dd72cc1f195.

My client id is

 

ATN_nGQHfnlXIOyhUZXPQdPjZeVBLAM_lY6LnFyW4FWX95LvWW6pply_MhcAbcsmviHvzibrCr7S2pVN

 

I have asked about the REFUND function before and it worked. But it's not working again now.

Could you please enable the REFUND function for me? Thanks in advance.
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MTS_Jennifer
Moderator
Moderator

Hi @DarrenDev 

Thank you for posting to the PayPal Community.

I looked at the transaction ids that you are not able to refund, and the payee email associated with the transactions is not added or confirmed to any Sandbox PayPal Account. If you log into the buyer account, you will see that the payment is currently in an unclaimed status.

If you add and confirm the email in one of the seller accounts that is on boarded to your app, once the payment is completed, you will be able to refund the payment.

Thank you,

Jennifer

MTS

PayPal

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