PayPal declined your request to accept recurring payments . What does this mean and what do i do?

[KM2000]

I have a website and have paypal connected for clients to purchase with using paypal.

I received an email form the site i am with saying the following 

You’re currently unable to accept recurring payments with PayPal.

I do not have any subscriptions . 

are my clients still able to purchase through paypal and will i receive the money or is this in general? not subscribtions.

I have not received any notifications or emails from paypal and can not figure out why i got this messgae.

i have checked and everything is ok with the site it seems to be form paypals side.

[MTS_Chiranjeevi]

Good day @KM2000,

Thank you for posting to the PayPal community.

Reference transactions (DEPRECATED) : To set up billing agreements and use reference transactions for recurring payments of varying amounts of money on a varying schedule.

Please refer the below guide link to integrate reference transactions.

https://developer.paypal.com/docs/archive/express-checkout/ec-set-up-reference-transactions/ 

For LIVE integration, I would suggest to please contact our PayPal Customer service via link - https://www.paypal.com/mt/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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