stepup_required

bhoutik
New Community Member
Me and my team are developing an Android Application in which we are having paypal as a payment gateway.
For Some reason we are able to do transactions in IOS application for paypal but the same cannot be done in android for liveClient ID
 
On Paypal Screen we get the error : Your login cannot be completed at this time. Please try again later, or go to www.paypal.com to address any security concerns with your PayPal account.
 
Back end error we get from the server after user authentication is 
>>request failure with http statusCode:401,exception:
>>{"scope":"","access_token":"xxxxxxxxxxxxxxxxxxxxxxxxxx","token_type":"Bearer","app_id":"xxxxxxxxxxxxxxxx","expires_in":299,"error":"stepup_required","error_description":"Unable to authenticate the user, and a limited token is being returned. Stepping up the user with this Access Token via authentication flows is necessary. Authflow push notifications are disabled","nonce":"2020-04-20T14:36:29Zzzzzzzzzzzzzzzzzzzzzzzz","visitor_id":"vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv","step_up_context":"cccccccccccccccccccccccccccccccccccccccccccc"}
 
>>paypal.sdk: stepup_required
 
Paypal Debug Id is PayPal Debug-ID: 299663cccecd1 [live, 2.16.0;release]
 
We are using Android Dependency SDK :'com.paypal.sdk:paypal-android-sdk:2.16.0'.
 
We have used the below reference for SDK
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1 REPLY 1

Hasan_ElHefnawy
Contributor
Contributor

Hi bhoutik,

I had the same issue and could fix it by resetting password.

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