We're sorry, but we weren't able to add this card. Try again later or add a different card.

[Fanaeian]

Hi, 

I'm receiving this error while trying to make payment on my PayPal payment gateway 

We're sorry, but we weren't able to add this card. Try again later or add a different card. 

any idea ?

Regards 
Amir 

[MTS_Chiranjeevi]

Good day @Fanaeian,

Thank you for contacting PayPal community.

Our sincere apologies for the inconvenience caused.

This error usually occurs when there is an issue with the funding source.

Can you please cross check your funding source and try using different/valid card details while processing the payments.

Thank you so much for your patience and understanding.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[adambriney]

Hi, I'm having the same problem with customers contacting me.

I have also tried my card on my website and I cannot make a purchase on my website, using my card. There is no problem with the card.

[jgcpa]

Customers been having this issue as well for months, it works when paying on their phone but not on the website , which defeats the purpose , is there an ETA for this fix?