For smart paypal payment button - how to not require the mobile phone?

Temp20201214e
New Community Member

I've created a smart button for a single payment for a digital product (no shipping).  The buyer has the option to click to use a credit card - at which point a form appears.  The form asks for the usual information for credit card info, address, etc. 

 

However, it also requires a phone number.  I would like to eliminate the phone number required field.  In my account, under Website Preferences, I've indicated, as Paypal recommends, NOT to require a phone number.  Despite this, the form for my payment still requires it.  HOW do we remove this from the payment form?

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1 REPLY 1

Foxhalbuilder
New Community Member

I have this exact problem right now and would love to see an answer from an expert. I tinkered with the coding to remove the shipping address checkbox, but I have yet to find anything regarding a mobile number. It is possible that you must keep the number for banking reasons, but I'd like an official ruling on that first.

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