Customers clicking either of the Paypal payment buttons and nothing happens

TylerV
New Community Member

Customers are clicking either of the Paypal payment buttons that display (Pay with Paypal or Pay with Credit or Debit Card) and nothing happening. There is no error or anything, just nothing happens. 

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @TylerV,

 

Thank you for posting to the PayPal community.

 

This could be an issue with your internal website(built via third party eCommerce) plugin/module setup.

 

I would suggest to please contact your website developer or the support of eCommerce to cross check your plugin/module setup.

 

Also, please make sure that your PayPal Business account and make sure it is verified and confirmed without any account limitations.

 

If your still facing the issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with detailed error information.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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