impossible to connect without a phone number

[Hakedo]

Hello, I can no longer make payments and I can no longer connect to my account, because Paypal asks me to authenticate with my old phone number which is no longer in service, I am at an impasse I still have my Paypal account but I can no longer use it because of a damn phone number, how to fix it, would you have any solutions to offer me?

[jmarc_38 · Accepted solution]

hello @Hakedo 

sim card lost or not, without valid mobile number, you need to contact paypal customer service.

Due to the fact that you do not have access to your old phone number, you will need to contact our telephone support team.

Please go to the PayPal home page and
1. Go to the Contact Us page: https://www.paypal.com - contact us
2. Select Password and account access
3. Select Connection issues