someone paid me twice will i lose out if i refund one of the payments fully

dontknowhow
Member
Member

Somebody has paid me twice by mistake.  If I refund them one of the payments in full  will I lose out by still having to pay the receiving fee or other fee.  It isnt my fault I have to refund but will possibly lose out due to my buyer error!!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

If you use the "refund" option via the details of the transaction in your paypal account then the fee you were charged when the buyer paid will be refunded MINUS a 20p processing fee.

 

So you should only be 20p  down.


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Kudos / Solution appreciated.
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dontknowhow
Member
Member

It doesnt seem right that I have to lose out for someone elses error.  But thanks for your help and quick response.  Regards.

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