retrieving payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I have just purchased - or so I thought, an item from e.bay but after I had sent the money I received a message from the seller saying that he had sold the item to somebody else. I checked with my bank and the funds have already been transferred to paypal. As I am new to this, how do I go about getting my money back...it is a considerable amount.?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ask the seller to go and find the transaction in their paypal account and refund your payment. The payment may be on temporary hold till your payment clears through to paypal and they can send it back to you again.
Then once refunded i would be leaving that seller appropriate feedback to warn other buyers that he does not stick to ebay terms and conditions and sold elsewhere when you were the winning bidder.
If he does not refund then file a dispute for non receipt of item via ebay or paypal;
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Receiving money from overseas in Sending and receiving money
- Pending payment in Sending and receiving money
- Can a payment from another PayPal account be retracted or cancelled by the person sending the money. in Sending and receiving money
- paypal.checkouts.online - is this legit? in Sending and receiving money
- Payment question!! in Sending and receiving money