refused payment

nadroxjar
New Community Member
Hi, I sent a payment and the payment was refused by PayPal and the website I ordered off, but the money has gone out of my bank account 😢 what happens next? When will I get the money back??
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nadroxjar

 

When you authorise a payment from your bank account and then its cancelled for whatever reason then it can't do a u-turn.

 

It has to process through to paypal where if it was funded by instant bank transfer it may be credited to your paypal balance for you to click on "withdraw" to send it back to your bank account or it will go back to your bank account.

 

If it was by debit card then it will automatically go back to the card > bank account.

 

But all that takes about a week. 


Advice is voluntary.
Kudos / Solution appreciated.
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