refund still pending?!

anthony2013
Contributor
Contributor

i am waiting for a refund and it still says pending even though it says pending untill the 23rd which is today. does anyone know why it is still pending or if i need to do anything?

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26 REPLIES 26

conners
Contributor
Contributor

I have a refund that has the status of 'Pending until Friday, 11 October 2013', which was yesterday.  It's not showing in my Paypal balance or bank.  Why?

 

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

The clearance date is a "guesstimate" as different banks have differing clearance times, should clear hopefully by Monday.


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conners
Contributor
Contributor

My refund is now showing as 'Completed' in Paypal (to my bank/debit card) but its not showing on my bank account.

 

Is there a delay between Paypal to bank or should it be immediate?

 

Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c.


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conners
Contributor
Contributor

My refund completed successfully.

 

Just needed to be patient a bit longer as it was refunded to bank an dnot paypal.

 

Thanks for the help/advice.

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staceymims2012
Contributor
Contributor
Im waiting for refunds and in the order status column some say went and others are blank... Does that mean its pending?
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johnsemple123
New Community Member

I'm in a kind of same situation and getting a little worried. Was issued a refund (paid via bank transfer) somebody on ebay decided to cancel a order I placed even it was in stock and sent me a invoice so forth (this was done wednesday last week) still nothing today. Getting worried

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