my refund is pending!

lucyrose
Contributor
Contributor

hi, i got a email from the store Zara saying ive had a refund but when ive logged intopaypal its in the pending colum. ive not noticed that before. can some one shed some light. many thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@lucyrose

 

A seller can only issue a refund via funds in their paypal balance or an echeque.
So if its an echeque it has to clear through from the sellers bank account > paypal > and then it is credited to you and the hold lifted.



Advice is voluntary.
Kudos / Solution appreciated.
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lucyrose
Contributor
Contributor
Thank you for you're reply, I didn't think clothing stores use e cheques! 🙂
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