how do I cancel a payment

[cag58]

I made a payment tonight to a company but only when I was redirected back to their home page did i notice something saying  that the site had closed no orders would be sent or money refunded, I contacted my bank straight away but the transaction had gone through !!  I am now panicking and so worried that i have lost my money - its for over £60, what do I do now

[kernowlass]

First don't panic you should be fine.

What does it say in your paypal account next to the transaction.

Does it say pending or completed.

Come back and can give you advice based on those options. 

[daleohara11]

There is a bank account on my paypal account that I have never seen before and by mistake I put the money I got for selling something on ebay into that account how can I cancel or get that money back?? HELP

[defender1961]

it says pending.how do i cancel this payment

[theresacollins]

I made a purchase and put in the wrong email address and the money was taken from my bank account. My paypal account status says pending /unclaimed. I would like money put back into my bank account ... what do i do next ???

[bookster]

How do I cancel a payment when it says pending?

[kernowlass]

Did you pay via an echeque or is this a pending payment to a company??

[lotsofloprabbit]

hi can i ask how i cancel an e-cheque? i had funds in my account but i dont know how my partner managed to put a payment through via e-cheque and i really dont want these funds coming out off my bank, ive spoken to the seller they said they dont thnk they can stop from there side, how do i from mine? thank you.....

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@kernowlass wrote:

Did you pay via an echeque or is this a pending payment to a company??

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[kernowlass]

If you have funds in your paypal balance (and they have to be cleared funds) then normally paypal will take from there first.

The reason I suspect you have sent an echeque is because maybe you signed up to pay after delivery?? Is that correct.

Other than that the only time an echeque is generated is when you go to pay via your bank account but you don't have a back up card registered on paypal as well or that card has expired and needs up dating.

So that info may help you sort out why it happened.

HOWEVER your seller is the only one that can cancel a pending echeque so tell them to do this.>>>>

FOR THE SELLER. 

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under ‘Cancel this eCheque payment’ > Review the information and include a message to buyer > Cancel Payment.