cancelling a payment in processing

stephlou
Contributor
Contributor

How do I cancel a payment when it says processing I really need to cancel it

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Are you the seller or the buyer?

Where does it say it is processing?

What does it say in your paypal account?

Does the transaction show in your paypal account?

Have you had an email to say you have paid or been paid?

Some info would be helpful.


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stephlou
Contributor
Contributor

no i added some money in to account to cover a payment and now want to stop it as it come out of my bank already and it say processing as a status next to it and no not a buyer

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kernowlass
Esteemed Advisor
Esteemed Advisor

Please don't email me, i don't work for paypal and answer posts when i have a few minutes.

 

In answer to your question you can't cancel a payment that is already processing to your paypal account.

 

What you need to do  is withdraw it back to your bank account  once it has cleared to your paypal balance.


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