cancel a refund

dropsmmlc
Contributor
Contributor

I refunded a buyer after he said he posted the item back however he lied and kept the item and now has the refund too, can the refund be reversed?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Nope sorry.

 

You should never refund until you have the item back, even if he filed a dispute paypal would expect him to provide a tracking number to prove delivery of the item back to you before you have to refund.


Advice is voluntary.
Kudos / Solution appreciated.
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