Refund Pending

[wm123]

I have an amount that was agreed to be refunded by a hoting vompany called HostGator.

This shows up in my Paypal account:

29 Nov 2013 - Temporary Hold

PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information.

  -£47.56 GBP 

Can you tell me exactly how long this will take as it has not been repayed into my bank account. I would like a reply as soon as possinle please as I will be getting charged for being oever drawn from my bank account. If it takes too long for you to reply I will be asking everyone I can on twitter and facebook as i need this cleared up very quickly.

Thank you

[kernowlass]

This is a help board and not paypal customer services, no one here can view your account.

[wm123]

I know this is a help board and not paypal customer services and no one here can view my account. I came to the help board because I need HELP with something.

I don't need anyone looking at my account. I need to know why I have not been refunded the amount in to my bank account even after Hostgator has refunded it AND it's showing in my Paypal account.

[kernowlass]

Ok, may be if you are a bit more polite i could help you with that.

[wm123]

Polite? You're asking me to be polite after you just ignored my genuine question in the first place? So you could have actually helped me?

[kernowlass]

You asked EXACTLY how long...........no one can tell you exactly apart from customer services.

As for an estimate of how long and where the refund is that i could help you with.

But your demanding an instant answer or you will go elsewhere rather than asking politely did not inspire me to go to any particular trouble.

Try Twitter?? as you said you were going to.

[wm123]

Never mind I will ask my questions on twitter and let Paypal know on Twitter that you were unable to help.

Thank you and aplogies for taking up your time.

[kernowlass]

No problem. I don't work for paypal and they are quite happy with my posts and I am perfectly entitled to my opinion just as you are and equally entitled to answer or refuse to answer a post.

[wm123]

that's cool, no probs or hard feelings. Paypal have a help section on twitter called askpaypal anyway.

Hope you have a lovely Christmas & happy new year.

Take care.

[kernowlass]

You have a nice Christmas, I shall be working.