Payment was unclaimed and then canceled, but i have not got the refund.

lolio
Contributor
Contributor

I purchased something on ebay and the seller could not accept the payment, i canceled it then and i have not received the money back. Even though it said its returned to my account. when will i get it back?

Any help will be appreciated. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

When you pay a seller it is never instant > paypal pay for you then start the process of uploading your funds to paypal from your funding source.

 

Even though the payment was unclaimed the funds still start to process in case the seller is able to accept the payment at a later date.

When you cancel a payment as the seller can't accept it then those funds can't do a u-turn > they have to process through to paypal who will then either return them to your account or credit your paypal balance but that takes a few days.

 

 


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9 REPLIES 9

damonkeyboy
Contributor
Contributor

Exact same thing happened to me yesterday, and I want to know the same thing. How can the money be taken from my account if the person didn't except payment? Weird

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kernowlass
Esteemed Advisor
Esteemed Advisor

When you pay a seller it is never instant > paypal pay for you then start the process of uploading your funds to paypal from your funding source.

 

Even though the payment was unclaimed the funds still start to process in case the seller is able to accept the payment at a later date.

When you cancel a payment as the seller can't accept it then those funds can't do a u-turn > they have to process through to paypal who will then either return them to your account or credit your paypal balance but that takes a few days.

 

 


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lolio
Contributor
Contributor

Ok, thank you for that. I started to freak out a bit Smiley Tongue

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b4rdarian
New Community Member

Same issue here. I was bought something on ebay. Hit the payment button, sent the money. But the seller had put wrong paypal details. So the payment was undelivered. The seller informed me on the situation and cancelled the payment. The money has left my bank account but there not back yet. 
I was starting to freak out my  self till I saw this thread.
Thanks

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mandymoo
New Community Member

hi all sent a payment as agift through paypal but only sent it to wrong person the person refused it thank god

i was just wondering how long it takes paypal to return the funds back into my account many thanks mandymoo

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Infiniti95
Member
Member

yeah how many days will it take for the money to be back into the account

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Infiniti95
Member
Member

how many days will it take the money to be back into the account after cancelling it

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kernowlass
Esteemed Advisor
Esteemed Advisor

That has already been answered in my post above.


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Kai_2k13
Contributor
Contributor

Would i get a refund because i cancelled a purchase aswell in my old account. Also i closed my old account and opened a new one with the same E-mail address and Bank details so would that money get transferred into this account as they have the same details.

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