Money not showing

Vickyp630
Contributor
Contributor
Hi, I have been refunded two lots of £80 from different stores but I am only showing £6.43? I haven't bought anything else using PayPal and it hasn't gone straight into my account?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vickyp630

 

How did you FUND the paypal payment to the seller that was refunded?

Bank transfer OR debit / credit card??


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Vickyp630
Contributor
Contributor
Hi, I did it by debit card
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Vickyp630

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


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Kudos / Solution appreciated.
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