Monarch airlines

[Leighmayhew]

Hi, last week I booked a flight with Monarch airlines to the value of £91. Since then, the company have gone into administration and all flights have been cancelled. Does anyone know whether I am able to make a claim as I paid through PayPal? Thanks, Leigh

[heidib123]

the same has happened to me with it saying there is alredy a dispute open, i went online this monring and had a look at the t&c's of pay pal and it did state that flight tickets are included for possible paypal chargeback,  - this was not the case a year ago. i think what has happened Paypal have identified all customers paying with paypal and they have opened cases automatically, i could be wrong, but it would make sense, as Paypal would have to go in as one creditor to Monarch and pay us all out individually,    but like i said i could be completley wrong. 

[lizzie18]

having the same problem, wont open in resolution page - which email have you contacted paypal on - cant seem to find one

[Nic6]

Same here tried to open a dispute and it states I already have but no disputes in the resoloution center

[ec600]

Funnily enough I only got that message for my transactions above 100£, which is the limit above which some newspapers say payment systems (credit cards, paypal) must refund. I used the message center to inform of the erroneous message and apply for the refund claim, since it's not my fault their regular channel is showing wrong info.

[Confused232]

 I am receiving the same message when processing a dispute - have you had any luck with this yet?

[fairytopia1970]

i have the same happening to me 

can you let me know how you get on also mine were prior to 180 days ago many thanks

[RAYANDREWS]

Same problem

[Muffineer]

You 've got no chance of a refund with Paypal, being over 180 days since purchase of tickets with Monarch.

I paid £350.00p Uk sterling ,over 12 months ago using Paypal, for Monarch flights only ,and have had the negative response from Paypal. I have contacted my Debit card holder, Barclays , and was initially told I would get my money back within 24hrs, needless to say it didn't happen and when I followed up with them , I was told that because Paypal took the money out from my bank account directly, it was a direct debit action and not a card transaction, so Barclays couldn't deal with it. They advised me to contact the Monarch liquidators via the telephone number listed i.e 03003032800, which I have done ,only to be answered by an automatic message saying they are only dealing with repatriating Monarch passengers stranded abroad , until 14/11/2017. !!

Needless to say my travel insurance company doesn't cover the situation.

I think its time to say goodbye to my money , In futuire I'll only pay with a credit card >>

[LLewis1]

I just spoke to customer services and apparently, because I booked over 180 days ago, they WILL NOT cover the cost. Any advice would be much appreciated.

[chromedome21]

Here as well. €526 paid for return flights next April. Anyone who get's this resolved, or questions answered, would greatly appreciate feedback on this forum. Thanks..