I got scammed!

[TinLok]

I need help please! I got scammed £80 for a t shirt on depop and i hav evidence to support so aswell as screenshots on my phone. 

1) He agreed to my deal on depop which is wierd as it was such a rare tee shirt and people don't low ball as they won't make profit.

2) He said he was on "holiday" and that it would take 2 weeks to send which is what he wants me to think cause then i wouldn't be eligible for the buyer protection service.

3) Reviews on his profile which i saw prior purchase was mixes im assuming his good reviews were fake accounts and his bad reviews were legit accounts

4) The guy deleted his depop profile immediatly after the transaction was completed so there was no way to contact him. He didn't even reply to my email which was sent via paypal's own dispute system.

I want this resolved as quickly as possible please as i don't want another stressful thing to think about. Also the product was purchased on the 20th of this month (20/08/17). Sorry if i caused anyone inconvience!

[kernowlass]

@TinLok

What does not sending in 2 weeks got to do with your buyer protection?

You have up to 180 days to open a dispute for non receipt of item so why not go and do so?

>>

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to UK Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/uk/webapps/mpp/first-dispute

[TinLok]

What do i do if he doesn't reply? Would the decision be based on you and i get a refund?

[kernowlass]

@TinLok

The decision would be paypals not mine, i have absolutely nothing to do with paypal. This is a 'user to user' community help forum and i just help on here.

However in the event of an item not received dispute the onus is on the seller to provide a tracking number to prove delivery of the item to you.

If he does not reply > escalate the dispute to a claim and paypal will give him 10 days to provide that number and if he does not then you should get your refund.

If he does not refund then paypal will do so under buyer protection (as long as you paid the correct way and were covered) eg used the goods / services option and not family / friends.

[TinLok]

I appriacite the advice your giving me but how do I escalate the dispute to a claim?

[kernowlass]

@TinLok

Sorry late reply, been out with friends enjoying the rare sunny day  >>

Here’s how to escalate a dispute to a claim:

1. Log in to your PayPal account.
2. Click Resolve a problem in our Resolution Center under "More about your account."
3. Click View next to the dispute you want to escalate.
4. Click Escalate this dispute to a PayPal claim near the bottom of the page.
5. Follow the instructions.
6. Click Escalate to a claim.

You can escalate to a claim any time within 20 calendar days of the date the dispute was opened. A dispute will automatically close if it isn’t escalated to a claim within 20 days. Closed disputes cannot be reopened or escalated to a claim.