Newb needs help with refund..please!
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I have posted about this before and gotten no response, but now I have a little more info.
I purchased a laptop from walmart.com using my Paypal account. The item was supposed to be available for in-store pickup. It was out of stock. walmart.com canceled the order and said the money was refunded. My problems are as follows:
1. Obviously I need the money, it was a gift and is almost all I have and need to make another purchase ASAP.
2. Walmart.com said they refunded the money, but their support email says that an authorization hold may apply. I tried telling them the following to no avail:
3. There is absolutely NO refund showing in my PayPal account, with or without an authorization hold or pending status. I have triple-checked my transaction history, there is nothing.
4. I may be incorrect, but I thought that a a refund would show up right away in my transactions, I understand that I may not have the balance right away as it may be pending. If this is incorrect please let me know.
5. Given all of this, how do I get them to post my refund?
Thanks for any help!
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