Hello All,
Here's the situation and I'm hoping you can help me find a resolution. I generated a draft invoice last year with December dates. When the invoice was finally approved to be sent out, it was early this year. The sale occurred last year and the goods were delivered last year. Without noticing that the dates had changed, the payment by check was applied to the open invoice so the invoice was closed. My manager noticed this morning that the dates on the invoice were from this year and not last year. We want to record the revenue in last year because that's when the sale occured and the goods were transfered to the buyer.
I don't see a way to cancel the current closed invoice because it's been paid. Can any one instruct me on how to reopen the invoice or cancel the payment? I need to change the dates on the invoice back to the real dates the transation occurred.
Thanks in advance for your time and thoughtful response.
