error code 10548

rgomabon
Contributor
Contributor

I've configured our API credentials and plugged them into our website.

 

I ran a couple test transactions and am getting the following error:

 

 

Transaction failed due to error code 10548 (returned by PayPal server). This error code means the following as per PayPal - 
"This error usually occurs if you don't have a business account. You must have a business PayPal account within a PayPal Payments Pro-enabled country to use the Direct Payment API. The absence of a home or customer service phone number on your PayPal account can also trigger this error."


Solutions
"If you have a PayPal Payments Pro account and you get this error, check your PayPal account profile and make sure it includes a home phone number or a customer service phone number. Update your profile if necessary."


Please find the reference URL as follows.
https://www.paypal.com/in/smarthelp/article/why-did-i-get-api-error-code-10548-ts1147

 

 

I've already confirmed that our paypal account has a home and customer service number.

 

Please advise.

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