List subscription's transactions includes transactions from another subscription

dev299
Contributor
Contributor

Hello, i have an issue using the REST API. I would like to retrieve all transactions for a subscription, it works fine except it includes transactions from another subscription.

 

My URL : https://api-m.sandbox.paypal.com/v1/billing/subscriptions/I-4A7494GUCSWR/transactions?start_time=202...

 

 

Login to Me Too
7 REPLIES 7

Schwankenson
Contributor
Contributor

Same here! Since yesterday, i`m using it in production since more than a year.

 

a request like:
/v1/billing/subscriptions/I-XXXXXXXXXXXX/transactions?start_time=2000-01-01T00%3A00%3A00.000Z&end_time=2100-12-31T23%3A59%3A00.000Z

returns transactions for ALL subscriptions. Happens in production and sandbox.


Link to docs: https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_transactions

 

It`s catastrophy bug. I already created a ticket at PayPal. My database is a mess will take me hours to clean it up.

 

@PayPal guys - Please fix this quick!

 

Any ideas for a workaround are welcome.

Login to Me Too

memefish
Contributor
Contributor

Same here, it happened to me in production! My customers saw all my Paypal transactions, even from other customers, this is a privacy breach.

Login to Me Too

Schwankenson
Contributor
Contributor

Does somebody know of another place where we can post this issue that the PayPal developers get to know it?

Login to Me Too

UnitedKiosk
Contributor
Contributor

Since yesterday we have exactly the same problem!

Login to Me Too

yiusay
Contributor
Contributor

Good to know that it is not only me encountering this problem. 

 

I am using this feature to calculate how much a user has spent money so far and apply it as a discount for his/her future payment. Because of this problem, I gave an unnecessarily big discount for a user and lost some earnings.. Hope this problem is fixed as soon as possible.

Login to Me Too

Schwankenson
Contributor
Contributor

Did you all create a ticket on paypal-support.com?

https://www.paypal-support.com/s/contactsupport

 

I think this is important to be sure that the PayPal tech team knows about the issue. I`m not sure, if they read the community entries. Phone support told me, that paypal-support.com this is the only possibility to reach the tech team.

Login to Me Too

Schwankenson
Contributor
Contributor

Seems to be fixed. I got this message from PayPal support Team:

 

There was an issue for the /v1/billing/subscriptions/{id}/transactions API, which could return unrelated transactions in the API response. As per check with our product team the issue is fixed on October 10th.

 

Kindly help verify from your side and feel free to let us know in case you still face any issue. We are sorry for the inconvenience caused by this issue.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.