Inquiry About Refund Processing Time

[Tewis]

Dear PayPal Support,

I hope this message finds you well.

I am writing to inquire about the typical time frame for processing refunds. I understand that the status of a refund can vary, particularly when it is marked as "pending."

1. Could you please provide an estimate of how long refunds generally take to process?
2. Additionally, what specific factors contribute to a refund being in a "pending" status, and how long can I expect it to remain in this state before receiving an update?

Additionally, I am reaching out to request information regarding the webhooks associated with refunds. Specifically, I would like to obtain the relevant documentation that outlines how to implement and handle refund webhooks effectively in my application.

Thank you for your assistance.

Best regards,
Rostyslav

[PayPal__Jyoti]

Hello @Tewis  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the refund on your PayPal account. You can refer this article to learn about refund www.paypal.com/cshelp/article/help130 . Please note that the timeframe of a refund depends upon your initial mode of payment. Incase you have any additional query, I would request you to get in touch with our support team by clicking on the "Contact Us" option on our PayPal website.

Hope this information helps,
Jyoti

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