INSTRUMENT_DECLINED
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Hi,
on a Magento 1.9 with Iways_PayPalPlus we have some customers reports that payment is sucessfully proccessed by paypal but redirect to shop does not work, meaning the order is not finally placed in the system. I found some weird messages in the log which may be the cause? I reviewed other topics regarding this message. But I don't understand how to handle this case. Any hints?
[11-0[Removed. Phone #s not permitted] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment/PAYID-LV4KDQA1JC803512M590120F/execute. {"name":"INSTRUMENT_DECLINED","message":"The instrument presented was either declined by the processor or bank, or it can't be used for this payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"7ab4ef0b64657"}
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