iPhone PayPal App

rtl2028
Contributor
Contributor
Every time I try to use the app I get an error message that states “It seems you’re not connected to a network”. All other apps work on my phone. How do I get rid of this error message?
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3 REPLIES 3

PayPal_AshleyM
Moderator
Moderator

Hey @rtl2028,

 

I'm sorry to hear about the trouble using your PayPal app. Have you uninstalled and reinstalled the app to ensure it's up-to-date? Does your phone need an update? Please try these options and get back to the community here if you're still running into issues. Thanks!

 

- Ashley M


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rtl2028
Contributor
Contributor
I did what you recommended and I continue to get the same error message.
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PayPalMichelleW
Moderator
Moderator

Hi @rtl2028rtl2028,

For this situation, I would suggest you contact us to provide additional details.  To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.

 

Thanks!

MichelleW

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