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Prepaid shipping label generated no invoice on PayPal

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Prepaid shipping label generated no invoice on PayPal

Customer did Prepaid shipping, i generated the shipping Label but no invoice I needed email or phone number to generate invoice but customer could not provide. Can I go ahead and ship without invoice from my end and still get paid after delivery. Customer claimed to have paid both order and prepaid shipping to PayPal. How can I confirm payment was actually paid before I ship the goods.