Gift card redemption
Adrae
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Posted on
Apr-14-2020
09:23 PM
I purchased a Netflix gift card through PayPal and sent it a gift to my friend. She received the code but it’s not working and give them a message saying « an error occurred during gift card redemption. Please try again later. What should I do??
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WarrenPink
PayPal Employee
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Apr-16-2020
05:38 AM
Hello @Adrae
Thanks for reaching Community Forum!
Apologies for the incovenience. Your friend need to contact Netflix Customer Support. The error message you've mentioned is an issue with the redemption connection within netflix. You can also advice your friend to clear his cache and cookies and reset device. Hope this helps!
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