Cashing IRS check with PayPal cash plus account.

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Well I have been asking PayPal customer service for over a week now. I am just going to past the conversation with out editing any of it. If I am wrong please tell me. But I really don't think I am. So here we go. Thanks in advance. Message Center New 09:45 AM 5:03 PM irs check in mine and my wifes name. however her name is not on this account. can i cash the check? PayPal Virtual Agent5:03 PM Steven Price7:40 PM So the name is Steven and Shirley price and the name in the account it Steven Price. Does that mean I can not cash the check with your service? This would be much easier for me if I could get a phone call or a number u could call *I could call You are now connected to Debralyn Debralyn10:06 AM Welcome to PayPal Messaging. My name is Debbie. I will be assisting you today. i understand that you have questions about encashing a check, Let me help you with that, Just give me a minute as I will pull up your account. The PayPal-Ingo Cash a Check Service allows you to cash checks directly to your PayPal accounts with the PayPal app. The service lets you cash paychecks, business checks, personal checks—almost any type of check by simply sending us a picture of the check. Get your money in minutes for a fee or select Funds in Days for free. Here’s how: 1.Log in to the PayPal Mobile app. 2.Click the PayPal balance tile. 3.Click Add Money. 4.Choose Cash a Check. 5.Click Get Started. 6.Type the amount listed on the check 7.Take a photo of the front and back of your check. 8.Choose to receive funds in minutes or receive your funds within Message Center New 09:45 AM Customer Support Please send us a detailed message below and an agent will respond as soon as possible. If you have a related transaction ID, date, and amount, please include it here. 09:44 AM Customer Support This has to be the 6/7 maybe even eighth time that I've had these instructions sent to me please do not copy and paste me anyting read through my emails and get back to me this is the last time and then I'll just close my PayPal account cuz this is getting really ridiculous May 5 Customer Support You're Welcome! Messages are available in the Message Center for 90 days from the day originally sent. If you would like a copy of any messages prior to that timeframe, please contact us. PayPal Virtual Agent10:39 AM Hi! I'm PayPal's Virtual Agent. I can help with common questions like "what's the status of my dispute" or "I want a refund". If I can't help, I'll transfer your message to an agent. Steven Price10:39 AM Deposit PayPal Virtual Agent10:39 AM It looks like you need some help transferring money. Are you trying to transfer money into your PayPal account or withdraw money out of your account? Steven Price10:39 AM Add Money to PayPal PayPal Virtual Agent10:39 AM You don't need a balance in your account to make a purchase or send money. You can use Instant Transfer or a Credit Card. To use Instant Transfer PayPal requires that you have a back-up payment method registered such as a credit/debit card or another bank account in case the bank transfer is declined. We'll use your back-up to make the payment. You can load money easily to your account at select retailers with a small fee. Learn more about PayPal CASH Are you trying to add money using PayPal CASH? 10:39 AM Yes PayPal Virtual Agent10:39 AM PayPal Virtual Agent10:40 AM 10:21 AM You're welcome but it's not a conversation until they question asked was actually answered Christopher John10:22 AM I understand, if you want to know more about how Cash a Check works. I will transfer this to our products team. Steven Price10:23 AM I need to know if I can cash it the way it is written Pay to the order of Steven L. And Shirley M price Christopher John10:24 AM I see. I’ll be transferring this message to Products and Site Support so a specialist can better assist you. They’ll review our previous conversation and get back to you. Please note, the reply may not be immediate, but don’t worry, PayPal will send you a notification via email, App and within your PayPal account once they respond. Steven Price10:24 AM Okay can they call me You are now connected to Sateesh Tm Steven Price10:24 AM It's been since last Friday Hi sateesh Sateesh Tm10:25 AM It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Hello Steven, Hello, my name is Sateesh and I’ll be assisting you as the previous teammate is not available. I appreciate your patience while waiting for my response. To provide you with the best experience, I'm reviewing your previous messages right now so I can easily resolve your concerns! Steven Price10:26 AM Thank you it's kinda a simple question Sateesh Tm10:26 AM Please give me 1-2 minutes to review your account details I understand that you wanted to know how to cash a check. Steven, Upon reviewing your previous messages I see that Christopher has explained you on this. Did you tried the PayPal-Ingo Cash a Check Service? It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Our agent will respond to your message within an hour. Steven Price10:42 AM No I said I didn't want to know how and if another person told me how I was going to loose it. please read what I wrote several times now. Steven Price10:23 AM I need to know if I can cash it the way it is written Pay to the order of Steven L. And Shirley M price Our agent will respond to your message within an hour. Our agent will respond to your message within an hour. You are now connected to Sateesh Tm Sateesh Tm11:09 AM Steven, you can also withdraw the money from your PayPal account by check. Here’s how to withdraw money from your PayPal Cash account or PayPal Cash Plus account by check: 1.Log in to your PayPal account. 2.Click Transfer to your bank under your PayPal balance. 3.Click Request a check by mail instead. 4.Enter the amount. 5.Tell us where to send the check, then click Continue. 6.Review the details, then click Submit. Your check should arrive within 14 business days. Our agent will respond to your message in 9 minute(s). Sateesh Tm11:11 AM Hello, are you still available to chat? Steven Price11:11 AM Yes I'm just going to go down to one payment way and talk to them in person maybe they can resolve reading English because this is ridiculous you're what you're helpless helpline is worthless Sateesh Tm11:17 AM Steven, Get Cash" lets you quickly and easily withdraw cash from your PayPal Cash Plus account at any of over 4,800 participating US retail locations. Here's how to withdraw your balance with Get Cash: 1.Log into your PayPal app. 2.Under the "More" menu, tap Get Cash. 3.Enter the amount you want to withdraw. 4.Review the Withdrawal details then tap Generate Withdrawal Code. 5.Go to a Walmart Money Center or a Walmart Customer Service desk and tell the cashier that you'd like to withdraw funds from your PayPal account. Show the cashier the withdrawal code and your valid government-issued identification to receive your cash. Steven Price11:18 AM Sateesh please read what I wrote I will be going to your corporate office in Chandler then I will do bussinees Sateesh Tm11:22 AM It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Steven Price11:23 AM Are all of you they're just stupid not one of you and your banker are you I'm done You are now connected to Sateesh Tm Steven Price11:24 AM Can I please speak to someone above you Hello?? Sateesh Tm11:26 AM Steven, could you please elaborate the issue or query? I understand that you are trying to cash the balance that you have on your account. It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Our agent will respond to your message in 7 minute(s). Steven Price11:35 AM okay lets start fresh. You are now connected to Sateesh Tm Sateesh Tm11:38 AM Hello, are you still available to chat? Our chat will end after 3 minutes of inactivity. Steven Price11:41 AM i know how to work your system both cashing, transfering and withdrawing i have stimulus check made out to Steven L & Shirley M Price can i cash it? Sateesh Tm11:45 AM Let me check this for you, and I am requesting you to please stay on chat while I check this for you. Steven Price11:46 AM okay thank you Sateesh Tm11:47 AM Steven, If you end up getting a paper stimulus check, you can either cash it or deposit it into your existing bank account. Steven Price11:48 AM can i please speak to your Manager !!!!!!! not a supervisor but a manager please Sateesh Tm11:50 AM If you would like to cash it on PayPal, you will need to enable the Direct Deposit feature on your PayPal account. To use the Direct Deposit feature, you need to have a PayPal Cash Plus account. You can sign up for Direct Deposit in two ways: 1.Sign up for Direct Deposit on its own. You'll receive a routing and account number. 2.Sign up for a free PayPal Cash Card and you’ll also be enrolled in Direct Deposit. and receive a routing and account number. Steven Price11:51 AM NOW PLEASE DO NOT SEND ANYMORE **bleep** THAT YOU DONT EVEN UNDERSTD YOURSLF. I M FINANCE MANGER YOU DON'TAVEETO EXPLAN BASIC BANKING TO ME Sateesh Tm11:56 AM PayPal has a service that lets you cash checks and have the amount credited to a PayPal "Cash Plus" account. You can do it all on your phone or other mobile device using the PayPal app. Just take a picture of the check and send it for approval. You pay a fee if you want the money credited to your account immediately, but there's no fee if you can wait 10 days. And now for the good news—PayPal is waiving the fees for paper stimulus checks, so you can get the money into your PayPal account right away for free Steven Price11:57 AM I **bleep**ING WANT TO TALK TO SOMEONE THAT UNDERSTANDS SOMETHING OTHER THAN A FEW WORDS OF ENGLISH YOU DONT REDA **bleep** READ I AM NOW GOING TO 3000 ONE PAYMENT WAY CHANDLER AZ AND LET THEM READ THIS STRING OF MESSAGES THAT HAVE BEEN GOING SINCE FRIDAY AND NOT ONE PERSON CAN READ WHAT I SENT OVER AND OVER AGAIN Sateesh Tm12:04 PM It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Our agent will respond to your message in 8 minute(s). Our agent will respond to your message in 9 minute(s). Our agent will respond to your message within an hour. Our agent will respond to your message within an hour. Steven Price5:29 PM Okay so here we are on Friday again without any answers Your file has been uploaded. IMG_20200508_ ... 3491.jpg / 3.88 Is this check cashable with my cash card account? Our agent will respond to your message within an hour. Please go ahead and leave us a message if you haven't already, and we will get back to you in a few hours. Our agent will respond to your message within an hour. You are now connected to Janette Janette7:46 PM Hello! My name is Janette and I'll be assisting you as the previous agent is not available. Please allow me a minute to review your conversation to I understand your issue/issues so you don't have to repeat. You can go to ingo.com and they can assist you in cashing this to your account. You are now connected to Janette You are now connected to Janette You are now connected to Janette Janette8:02 PM It looks like you stepped away from our conversation. That's ok! We will be back with you as soon as possible. When you reply we'll connect you to the next available Customer Support team member if I am not available. Please go ahead and leave us a message if you haven't already, and we will get back to you in a few hours. Please go ahead and leave us a message if you haven't already, and we will get back to you in a few hours. Steven Price2:55 AM So, if I understand you correctly, you are sending me to a third party because you are not able to cash my check yourselfs. Is that correct? You are now connected to Zeke Jericson Zeke Jericson6:03 AM Hi! My name is Zeke and I’ll be assisting you as the previous consultant is not available. Allow me to check your chat details, thank you for your patience. I have reviewed the previous conversation and understand you’re concern about cashing your check. We will be able to assist you on cashing your check as ling as the name on the check is the same as the name registered on your PayPal account. You can submit most check types for funding approval with PayPal-Ingo Cash a Check, from $5 up to $2,500. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks, and refund anticipation checks. All checks must be made out to you, endorsed by you and drawn on a bank account in the United States or a U.S. territory. Please note that we generally don’t accept checks that aren’t made out to you, conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, traveler’s checks or warrants. I can see that the previous representatives provided you the steps on how you can do it but for your reference, I'll send you steps again. Get your money in minutes for a fee or select Funds in Days for free. Here’s how: 1.Log in to the PayPal Mobile app. 2.Click the PayPal balance tile. 3.Click Add Money. 4.Choose Cash a Check. 5.Click Get Started. 6.Type the amount listed on the check 7.Take a photo of the front and back of your check. 8.Choose to receive funds in minutes or receive your funds within 10 days, for free. 9.Click I Agree. 10.Click Done. Did this help resolve the issue or question you had? Send me a message if you need more help. I'll keep this thread open for you. It looks like you stepped away from our conversation. That's ok! When you reply we’ll connect your message to the next available Customer Support team member if the previous Team Member is not available. Our agent will respond to your message in 4 minute(s). Steven Price8:52 AM This has to be the 6/7 maybe even eighth time that I've had these instructions sent to me please do not copy and paste me anyting read through my emails and get back to me this is the last time and then I'll just close my PayPal account cuz this is getting really ridiculous Our agent will respond to your message in 3 minute(s). This conversation has been closed.