Messages to PayPal

Papercut
Contributor
Contributor

For various reasons my account has been locked. I have tried contacting PayPal via their email message system, but no response. I have now tried to contact them again, the same way, but there is a loop, and they seem to have completely blocked email access also. This is upsetting as I need access to my PayPal funds. Anyone else experiencing the same problem? 

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2 REPLIES 2

Goldileen
PayPal Employee
PayPal Employee

Hi @Papercut

 

Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

You can reach out to our Customer Service team to help you further:

 

https://www.paypal.com/id/smarthelp/contact-us

 

Hope this helps. Please stay safe. 

Kudos and Solved are greatly appreciated.. 😊

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Papercut
Contributor
Contributor

No that doesn’t work. Every time I click on the link to email PayPal it sends me back to my inbox. It is currently impossible for me to email PayPal, which under the circumstances seems highly suspicious. 

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