Drivers License will not upload to ppp application

CoryLove1
New Community Member

Anyone having this issue?

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3 REPLIES 3

WarrenPink
PayPal Employee
PayPal Employee

Hi @CoryLove1

 

Thanks for reaching Community Forum!

 

Try to clear your Cache and Cookies, reboot device and attempt it one more time. If still not working, use a different device to upload it. Hope this helps! 

 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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crimson90
New Community Member

I'm having the same exact issue. Keeps uploading and says the file is submitted. However, when I refresh my screen, it gives the option again to submit. Tried many times on different computers, browers, cleared cache, etc. 

 

crimson90_0-1587184482904.png

 

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mwinn
Contributor
Contributor

Having the same problem. Did exactly the same thing as you did. None seems to work.

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