My customers can't pay for my subscription plan
NomadFitness
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Posted on
May-25-2021
03:44 AM
Hi,
My customers can't pay for my subscription plan.
My bank account isn't link to my paypal yet.
Can this be the problem?
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Recurring Payments
1 REPLY 1
PayPal_Joy
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May-26-2021
04:09 PM
Hi @NomadFitness,
I'm sorry to hear that your customers are unable to pay for your subscription plan. I suggest submitting a ticket via our Merchant Technical Support here and clicking on 'Contact Us'. You can also check to see if it may be a known technical issue.
I hope this helps!
Joy
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