Paypal pay in 3 & Etsy issues

NJSpooky
Contributor
Contributor

Hello, so I made a big purchase on Etsy and I was given the option to pay in 3 through PayPal which I selected to just spread out the cost and to my knowledge things had gone through fine. However I had no notification of my purchase through PayPal or Etsy, nothing on my PayPal activities or in my Etsy purchase history. The only sign was the first payment pending on my bank account, this pending payment has now disappeared and I am unable to see whether the money was taken or if it simply hasn't gone through. I haven't had any correspondence from PayPal to let me know. Has anyone else had this issue or know a way in which I can find out what happened?

Login to Me Too
1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hello @NJSpooky,

 

We're sorry to hear that you're having trouble with a Pay in 3 transaction. Here's some information from our Help Center that might help. How will the Pay in 3 transaction appear in the PayPal activity. Also, why is there a pending authorization and why is a denied Pay in 3 transaction showing in the activity. I hope this helps. 

 

Thanks!

MichelleW

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.