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If your friend sent the funds to the wrong email address and you can't add and verify that email address to your paypal account then you need to ask her what it says next to the transaction in her paypal account.
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.
If its:
1. Pending / Unclaimed with a cancel option.
Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to pay to your correct email address.
2. Pending / Unclaimed withOUT a cancel option.
If there is no cancel option then they will get their money back automatically 30 days after paying.
3. Completed.
If its completed then come back for more advice.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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If your friend sent the funds to the wrong email address and you can't add and verify that email address to your paypal account then you need to ask her what it says next to the transaction in her paypal account.
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.
If its:
1. Pending / Unclaimed with a cancel option.
Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to pay to your correct email address.
2. Pending / Unclaimed withOUT a cancel option.
If there is no cancel option then they will get their money back automatically 30 days after paying.
3. Completed.
If its completed then come back for more advice.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- transfer completed but no money on account in My Money Archives
- Seller possibly stalling resolution till after 180 days in Disputes and Limitations Archives
- Money sent but didnt arrive. (Bank transfer) in My Money Archives
- My bank won't allow foreign characters in My Money Archives
- Payment still hasn't arrived in my bank account while it left the paypal wallet days ago. in Payments Archives