Error Message "Something went wrong We couldn't process this donation. Please try again later..."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Our non-profit homeless shelter and food pantry has a paypal account for donations. Our city paper and TV station ran articles this week, on our shelter and we were receiving donations until mid-afternoon and now no one can donate. When customers try to donate using a credit card they get the message
Something went wrong
We couldn't process this donation. Please try again later, this could just be a temporary glitch.
Please help
- Labels:
-
Making a payment
-
Receive money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Has anyone found a resolution for this issue?
Error Message "Something went wrong We couldn't process this donation. Please try again later..."
Donate using PayPal cards works fine
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We are having the exact same issue with our Non Profit site as well. I don't see any response from Paypal am I simply not seeing it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am having the same problem with a non-profit account. The person is trying with a debit card. I am not sure if it is using "PayPal" or using "Credit/Debit."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have the same problem with our non-profit account. Persons try with either debit and credit card, but always receive this message. When I contact PayPal support the say the problem is with the addon - even though I have tried with two different addons and get the same error-message. Frustrating! Since this is essantial, what can we do but use another provider than PayPal?

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I can't get a y donations? in Payments Archives
- Memo section missing in Payments Archives
- I want to donate, but not under my real name. in PayPal Basics Archives
- Donations in Disputes and Limitations Archives
- Moore's Horse Kill Pen PA, donations not received, believe they kept the donations for themselves in Disputes and Limitations Archives