Cant't send or withdraw money

[Allan11]

Hello, please help me I have been having trouble sending money or withdrawing from my account since I recieved money in my account yesterday. Who can help me please.Here is the picture

[Julz07]

Hi @Allan11 ,

Hope everything is well despite of the pandemic that we are all going through right now.

My payment was declined. Why can’t I make or send a payment? 

Why can't I transfer money to my bank? 

Hope these links will give you a better understanding about the situation.

I hope i was able to assist you on your concern. Thank you for your patience and keep safe!

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