business connected to pay-pal

thetowngirl
New Community Member

Hello everyone, I am having an issue with my GoDaddy account that is connected to my pay pal account. So, I received orders for my product and customers have paid for their items. However, the funds have not been transferred over from GoDaddy to Paypal, and the transaction does not show at all on pay pal. I contacted GoDaddy who says everything was set up properly and the money may be pending as per pay pal. I contacted pay pal who says they do not see any transaction made. The purchase was made on 2/19/2020.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@thetowngirl 

 

Check this first.....

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

 

Then ...

have you received funds before

is your email verified

are they sending payments in a currency you can receive

have you checked the email address to make sure there wasn't a spelling error.


Advice is voluntary.
Kudos / Solution appreciated.
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